Shipping & delivery
* incl. VAT und packing
** not included are customs duties and sales tax, these are to be paid on receipt
Delivery by DHL
Shipping is done by DHL. You will of course receive a shipping confirmation with tracking number via e-mail as soon as our production has created the shipping label. Tracking is possible as soon as your package has been scanned in the freight center.
What happens if I am not at home at the time of delivery?
If you are not at home at the time of delivery, the shipping partner will leave a notification card where the package was delivered or deposited.
What do I do if my order does not arrive?
If you have not received your order within the above mentioned time periods, please contact us via our contact form or by e-mail to firstname.lastname@example.org.